Privacy Policy

Last Updated: May 24th 2026

1. Introduction

Matko Photo, operated by Erika Matkovich in Hamilton, Ontario, Canada ('we,' 'us,' 'our'), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit matkophoto.com or engage our photography services. This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

  • Contact information: name, email address, phone number

  • Business information: company name, event details, project descriptions

  • Payment information: processed securely through third-party payment processors — we do not store credit card details directly

  • Images: photographs taken during contracted events or sessions

  • Website data: IP address, browser type, and pages visited, collected automatically via cookies and analytics tools

  • Communications: emails, form submissions, and messages you send us

3. How We Use Your Information

  • Respond to inquiries and deliver photography services

  • Process bookings, contracts, and invoices through Dubsado

  • Deliver image galleries via Pixieset

  • Send booking confirmations and gallery delivery notifications

  • Improve our website and service offering

  • Comply with legal and tax obligations

4. Third-Party Services

We work with the following platforms to deliver our services. Each has its own privacy policy:

We do not sell personal information to third parties.

5. CASL Compliance

Marketing emails are sent only to individuals who have provided express or implied consent in compliance with CASL. Every marketing communication includes an unsubscribe option. Consent may be withdrawn at any time by clicking unsubscribe or contacting us at hello@matkophoto.com.

6. Image Usage

By engaging Matko Photo's services, you acknowledge that images may be used in our portfolio, website, and marketing materials unless you have requested otherwise in writing. See the Terms and Conditions for full details.

7. Data Retention

Personal information is retained as long as necessary to deliver services and fulfill legal obligations. Client files and contracts are kept for a minimum of 7 years as required under Canadian tax law. You may request deletion of your data at any time, subject to our legal retention obligations.

8. Your Rights Under PIPEDA

  • Know what personal information we hold about you

  • Access your personal information

  • Request corrections to inaccurate information

  • Withdraw consent for non-essential data processing

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at hello@matkophoto.com.

9. Cookies

Our website uses cookies to support functionality and analytics through Squarespace's built-in tools. Cookies can be disabled in your browser settings, though some site functionality may be affected.

10. Updates to This Policy

This policy may be updated periodically. Changes are posted on this page with a revised date. Continued use of the website following changes constitutes acceptance of the updated policy.

11. Contact

Privacy-related questions can be directed to hello@matkophoto.com | Matko Photo | Hamilton, Ontario, Canada.